Terms & Conditions
For all deliveries and services Terms and Conditions apply. As soon as an order has been sent or finalised, It’s mandotary.
Deliveries within the accepted countries.
Deliveries are usually made within 6 working days nationally and 2-3 weeks internationally.. Should we have a product not available in the stock, we will inform you as soon as possible, when to expect the delivery. Delivery is at the recipient’s risk.
Minimum order value
There is no minimum order value.
We strive to deliver products in best condition and as fast as possible. The shipping charge of respective country or areas, You pay only once per order. We will ship your items without any shipping charges on orders above CHF 250.00.
We deliver the goods through Swiss Standard Post or FedEx, as available, during normal working hours. Please select the shipping address so that someone can receive the package personally.
All prices are in Swiss Francs (CHF), inclusive of VAT.
Terms of payment
Deliveries are made against credit card payment (MasterCard, Visa, American Express, JCB). or Bank Transfer.
Complaints regarding defects or due to incomplete or incorrect delivery must be informed immediately, within 14 days from the invoice date in writing at the latest.: to firstname.lastname@example.org
You have the right to cancel within fourteen days of the purchase.
The withdrawal period is fourteen days from the date of possession of the goods.
Unless the goods you purchased are reduced in price or from sale, then the right to cancel / exchange
the order / orders within fourteen days will be not applicable.
To exercise your right of cancellation, you must notify us
With the purchase of goods or and placing an order with our webshop, you agree with the terms & conditions of the www.karmas.ch
by a clear explanation of your decision to withdraw from this contract (eg, a letter or e-mail).
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we have, other than the costs if any, without delay and at the latest within fourteen days to repay you all the payments that we have received from you from the day on which the notice is received through your cancellation of this contract with us. For this reimbursement, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise.
We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. Pl! send the return goods to following address:
Urgyen Lhawong, Glattalstrasse 4, 8052 Zurich, Switzerland.
You need to pay for any diminished value or lost of the goods, .
We have six month warranty from date of invoice. Warranty does not apply if the fault or damage has been caused by the non-compliant regular treatment, care or maintenance of the goods. The provided instructions and recommendations removes the buyer the accompanying notes.
For electrical appliances have a warranty of 1 year from date of invoice applies. Warranty does not apply if the fault or damage has been caused by the non-compliant regular treatment, care or maintenance of the goods. The provided instructions and recommendations removes the buyer the accompanying notes.
Important: Please keep the associated invoice. Without proof of purchase they can not make any warranty claims.
Retention of title
Until full payment the goods remain the property of www.karmas.ch / Urgyen Lhawong, Glattalstrasse 4, 8052 Zurich, Switzerland remains
Claims for damages due to errors in illustrations, prices and texts or the late and non-delivery remain strictly excluded. The color of the featured products in the online store may differ from the actual product color.
The data necessary for the transaction will be treated confidentially.
Our address for complaints and other declarations of intent as well as our legal address is: